Privacy Policy
How mobilityinfra.ai collects, uses, and protects your data across our Device-as-a-Service and Asset Tracking offerings.
1. Introduction
This Privacy Policy explains how mobilityinfra.ai ("we", "us", or "our") collects, uses, discloses, and protects information when you interact with our website, products, and services. We operate two separate, independently-adoptable offerings: enterprise-grade Device-as-a-Service (DaaS) managed Android tablets secured end to end by WeGuard, and a standalone beacon-class Asset Tracking product.
This policy applies to all visitors, prospective customers, and customers of our Device-as-a-Service and Asset Tracking offerings, as well as any individuals whose data is processed in connection with managed devices or tracked assets. By using our website or services, you acknowledge the practices described here.
This policy is effective as of June 24, 2026 and may be updated from time to time in accordance with the section on Changes to This Policy.
2. Information We Collect
We collect information that is necessary to deliver, secure, and improve our offerings. The categories below describe what we collect and the general purpose for each.
Personal information
- Name, job title, and company name submitted through contact, demo, or quote request forms.
- Email address, phone number, and billing address needed to respond to inquiries and provision accounts.
- Business details such as fleet size, industry, and rollout timeline shared during sales conversations.
Usage and technical data
- IP address, browser type and version, operating system, and device identifiers.
- Pages visited, referral source, time on page, and other standard analytics events.
- Cookies and similar tracking technologies, described further in the Cookies & Tracking section.
Device and telemetry data
- For Device-as-a-Service (DaaS): device location, connectivity status (cellular and wifi), usage metrics, installed application inventory, and security posture collected through WeGuard.
- For Asset Tracking: beacon location, geofence entry and exit events, battery level, and signal readings used to locate tracked assets in real time.
- Operational telemetry such as crash reports, uptime, and configuration state used to keep fleets healthy.
3. How We Use Your Information
We process information for the following legitimate business purposes:
- Provisioning, managing, and supporting fleets of managed Android tablets under the Device-as-a-Service offering.
- Delivering real-time location, geofencing, and asset visibility through the Asset Tracking product.
- Responding to support tickets, sales inquiries, and demo requests, and communicating about your account.
- Improving our products, features, and reliability through analytics and aggregated usage insights.
- Detecting, preventing, and responding to security, fraud, and policy violations.
- Fulfilling contractual obligations and complying with legal requirements.
5. Data Security
We implement industry-standard technical and organizational measures to protect information across both offerings.
- Encryption in transit (TLS) and at rest for stored personal and telemetry data.
- Role-based access controls and least-privilege access to production systems, enforced through WeGuard-aligned security practices.
- Regular security reviews, vulnerability scanning, and incident response procedures.
- SOC 2-type controls and operational practices including audit logging, change management, and vendor due diligence.
- Continuous monitoring of managed devices and tracked assets for anomalous or unauthorized activity.
No system is perfectly secure. While we work to protect your information, we cannot guarantee absolute security, and you acknowledge this inherent risk when using online services.
6. Data Retention
We retain personal and device data only as long as necessary to fulfill the purposes in this policy and to meet legal, accounting, or reporting requirements.
- Account and billing records are retained for the life of the customer relationship plus the period required by tax and accounting law.
- Device and telemetry data is retained while the device is active under a Device-as-a-Service subscription and for a limited wind-down period after deactivation.
- Asset Tracking location and geofence event data is retained for the duration of the tracking engagement and a configured historical window thereafter.
- Marketing and inquiry data is retained for a reasonable period to respond to requests, then deleted or anonymized on request.
You may request deletion of your personal data at any time, subject to legal retention obligations. See Your Rights below.
7. Your Rights
Depending on where you live, you may have the following rights regarding your personal data. To exercise any right, contact us at the email listed in Contact Us.
- Access - request a copy of the personal data we hold about you.
- Correction - ask us to correct inaccurate or incomplete data.
- Deletion - request that we delete your personal data, subject to legal exceptions.
- Portability - receive your data in a structured, machine-readable format.
- Opt-out - unsubscribe from marketing communications and opt out of certain analytics tracking.
- Object - object to or restrict processing of your data in specific circumstances.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, delete, and opt out of the sale or sharing of personal information. We do not sell personal information. If you are in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to lodge a complaint with your supervisory authority.
9. Children's Privacy
Our website and services are directed at businesses and professionals. They are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16.
If you believe we have collected information from a child under 16, please contact us and we will take steps to delete that information.
10. International Data Transfers
Our customers and infrastructure partners may be located in different countries. When we transfer personal data across borders, we rely on appropriate safeguards such as standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms.
Device and telemetry data from managed tablets and tracked assets may be processed in regions separate from where the devices operate, in order to deliver central fleet visibility and support. We apply consistent protections regardless of where the data is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements.
Material changes will be communicated by posting the updated policy on this page and, where appropriate, updating the effective date or notifying customers by email. We encourage you to review this page periodically. Continued use of our services after a change takes effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact us.
- Email: hello@mobilityinfra.ai
- Website: https://mobilityinfra.ai
- Company: mobilityinfra.ai
We aim to respond to privacy inquiries within 30 days. For faster handling of verified requests, please include relevant account or device identifiers.
Your fleet, fully managed. Starting at $15/month.
We don't sell devices. We build the entire infrastructure for mobility - so your team gets time back and your operation gets an edge. Two separate offerings: end-to-end Device-as-a-Service secured by WeGuard, and beacon-class Asset Tracking.